Should Mortgage Escrows Be Mandated by Law?
July 2, 2007
With one important exception, lenders price loans on the assumption that
borrowers will include taxes and insurance premiums in their monthly
mortgage payments. These payments are placed in an escrow account under
the lender’s control. On a payment date, the amount due is paid by the
lender.
The escrow requirement protects the lender. If the taxes are not paid,
the tax authority could place a lien on the property that would have a
higher priority than the lender's lien. Similarly, if the insurance
premiums are not paid and the house burns down or is flooded away, the
lender's protection goes with it.
Escrow is not an absolute requirement. Borrowers who want to pay their
own taxes and insurance can waive the requirement by paying a modest
fee. Most borrowers offered the choice accept the escrow, I suspect less
to save the fee than because they find that the payment discipline is
useful. I escrowed on both my mortgages because it simplified my life.
In the sub-prime market, however, most borrowers are not offered the
choice. They need not pay a fee to have the requirement waived because
there is no requirement. In this market, loans are sold to relatively
unsophisticated borrowers on the basis of payments, which are lower when
they don’t include escrows. Lenders who insisted on escrows would lose
business to those who didn’t.
The upshot is that borrowers who have shown themselves to be the least
capable of managing their credit affairs, who are most in need of the
discipline provided by the escrow system, don’t have it offered to them.
With the recent jump in sub-prime foreclosures, this feature of the
sub-prime market has emerged as one contributor to the problem.
Legislators hearing about it are understandably outraged. The response
of some is to propose that escrows be mandated by law on all mortgages.
In deliberating this idea, lawmakers should understand that the firms
who manage escrow accounts, call them "servicing agents", or SAs,
sometimes abuse borrowers for profit. SAs are not selected by borrowers,
and cannot be fired by them no matter how much harm they cause the
borrower. Further, when SAs manage a borrower’s escrow account, the
potential harm they can cause increases substantially.
For one thing, SA systems sometimes fail and the borrower’s tax and
insurance payments don't get made. (See Advantages and Disadvantages of
Mortgage Escrows). Because some SAs don’t disclose the payments they
make, or don’t make, on a current basis, borrowers can be in the dark
for an extended period before they discover that the SA has screwed-up.
(See Should All Borrowers Receive Monthly Statements). Meanwhile, they
may find themselves with a cancelled insurance policy or a tax lien on
their property.
I have heard many horror stories of this type directly from borrowers.
Outside of legal action against the SA, which few borrowers can afford,
they have no effective recourse. Borrowers who pay a fee to waive
escrows often do it to avoid this risk.
A second risk arises in connection with an increase in the required
escrow payment, which the borrower, for any number of reasons including
lack of proper disclosure by the SA, fails to make. Many SAs in this
situation place the entire payment in a suspense account and mark the
borrower delinquent. This pernicious practice results in unnecessary
delinquencies and late payments, and can lead down a slippery slope to
collections and ultimate foreclosure.
Unfortunately, to make escrows the norm in the sub-prime market requires
that escrows be made mandatory for all mortgage borrowers. Escrows can’t
be required for "sub-prime" loans only because that term can’t be
precisely defined. And if the law only required that escrows be
"offered" to borrowers, it would be sabotaged by loan officers and
mortgage brokers.
But the requirement could be short. Its purpose is to force borrowers at
the outset to confront their ability to afford the major expenses of
home ownership, and this purpose would be served by an escrow
requirement that applied only to the first year. After that, borrowers
should be allowed to opt out if they want to.
But to require borrowers to escrow, even if only for a year, without
protecting them against escrow abuses by SAs, would be irresponsible.
SAs should be required to provide easy-to-understand monthly statements
showing everything that transpired during the month that affected the
borrower’s account. This should include payments out of and credits to
escrow, balance changes and their sources, rate adjustments, and fees.
In addition, SAs should be prohibited from placing scheduled payments of
principal and interest in suspense accounts when only the escrow payment
is short.