October 19, 2002, Reviewed January 14, 2008
Note added January 14, 2008: None of the HUD proposals described here
were ever enacted. This article is retained as is because of its
historical value.
On July 29, 2002, HUD released a set of proposals to substantially
change the ways in which home loans are originated in the US. As usual,
the proposals were open for comment, and many thousands of them were
received. Mine was among them, and is shown below with minor revisions.
For the most part, HUD's proposals are very well thought out, and would
benefit consumers in every segment of the home loan market. They would
especially benefit less-sophisticated borrowers, who most need help.
Mortgage Broker Compensation
The first proposal would change the way in which the compensation of
mortgage brokers is reported. The objective is to make a broker’s total
compensation transparent to borrowers.
The Problem: The major concern underlying the proposals for revealing
broker compensation is "rebate abuse" – the practice of steering unwary
borrowers into high-rate loans on which they should receive a rebate
from the lender but don’t. A rebate is negative points. Points are an
upfront charge to the borrower expressed as a percent of the loan, and a
rebate is an upfront credit to the borrower from the lender. Rebates are
used to cover settlement costs.
For example, the loan officer’s price sheet shows 6% at zero points,
5.75% at 2 points, and 6.25% at a 2-point rebate. If the borrower is
willing to pay 6.25% without argument, the rebate is retained by the
loan provider, which could be a mortgage broker or a lender. Most of the
attention has been directed at rebate abuse by brokers.
Lenders working through mortgage brokers (called "wholesale lenders")
transmit their price information to brokers, not to borrowers. With few
exceptions, borrowers are not privy to this information. Borrowers are
quoted prices by brokers that include the broker’s markup.
For example, the lender’s quote to the broker is 6% plus a rebate of 1%,
and the broker’s quote to the borrower is 6% plus a broker fee of .5%.
The broker’s total compensation is 1.5%, 1% from the lender rebate and
.5% from the borrower fee, but the borrower does not know about the 1%
rebate unless the broker tells him. By the time borrowers become aware
of rebates retained by brokers, they are often too far along in the
transaction to back out.
Rebates collected by mortgage brokers are known in the trade as "yield
spread premiums" -- terminology that is designed to obscure rather than
reveal.
Rebate abuse is not practiced by Upfront Mortgage Brokers (UMBs). UMBs
set their total compensation in advance, revealing and passing through
the price quoted by the lender. But there are only 47 of them.
The Proposal: Under the proposed new rules, rebates would be reported on
the GFE as a payment by the lender to the borrower. The borrower would
have to authorize the rebate to be paid to the broker – as if it was
coming directly out of the borrower’s pocket. In effect, all brokers
would become UMBs. The result will be greater borrower resistance to
rebate abuse by brokers.
Broker Objections: It is not surprising that most brokers are against
it, claiming an injustice on two grounds. First, they ask why, of all
the many intermediaries in our economy, they alone should be required to
disclose their wholesale prices? Grocers, for example, don’t disclose
the cost to them of the produce they sell, and nobody cares.
Brokers would have a point if borrowers could comparison shop for home
loans as easily as they can shop for groceries. In such case, they would
have no need to know broker compensation in order to protect themselves.
Broker compensation is relevant only because many borrowers are
intimidated by the difficulties of shopping for a home loan, and place
themselves in the hands of a broker.
The brokers’ second argument, that no comparable disclosure rule is
proposed for retail lenders, has more force. The same disclosure rule
should be applied to all loan providers who receive rebates, which
includes some smaller lenders who mark up the prices quoted to them by
wholesale lenders in the same way as brokers. But even if HUD extended
its disclosure rule to cover these lenders, it would leave the major
retail lenders unaffected.
The good news is that HUD has a proposal for disclosure of "interest
rate dependent payments" which, if properly implemented, would curb
rebate abuse by lenders. This will be discussed below.
Revising the GFE
HUD’s proposal to make borrower payments to mortgage brokers transparent
is one part of a broader plan to make the Good Faith Estimate (GFE), on
which lenders and mortgage brokers disclose settlement costs, more
useful to borrowers as a shopping tool.
The GFE Now: The existing GFE lists each individual settlement charge,
which encourages borrowers to focus on individual charges. I continually
receive letters from borrowers asking, e.g., "What is such and such a
charge for?" "Is $400 reasonable for this charge?" "Is it negotiable?"
Such questions distract them from what should be their major focus,
which is the total of shoppable settlement charges.
The GFE is also open-ended, inviting lenders to add new charges, which
some do. In addition, the existing GFE makes no distinction between
charges that lenders can, and those they cannot, control. All are
"estimates" subject to change. And they often are changed, after
borrowers pass the point of no return, and always to the borrower’s
disadvantage.
Consolidation and Commitment: Under the proposed GFE, settlement costs
are consolidated into several major groups, and only the total is
reported for each group. The new GFE also limits the extent to which the
costs may change. These limits are different for services controlled by
the lender and services for which the borrower may shop independently.
Settlement charges that cannot be changed "except in unforeseeable and
extraordinary circumstances..." include "origination charges", which are
all charges by the lender and broker; "lender required and selected
third party services", which are all third party services required by
the lender (such as appraisals) where the lender selects the service
provider; and "title services and title insurance" when selected by the
lender. Lenders will no longer be able to manipulate these charges with
impunity.
Charges for services required by the lender for which borrowers can shop
third-party providers, including title-related services, can vary up to
10%. The same leeway applies to reserves for escrows.
Other settlement charges can vary as circumstances dictate because they
are not subject to lender manipulation. These include hazard insurance
and owners title insurance, which borrowers always select; and per diem
interest -- interest for the period between the closing date and the
first day of the following month -- which is determined by formula.
Interest Rate Dependent Payments (IRDP): Another important feature of
the proposed GFE is a table that shows the interest rate and points
selected by the borrower, and two other rate/point combinations
available to him. (Points are an upfront charge expressed as a percent
of the loan). The purpose is to let borrowers know their options. One
such combination is a higher rate with lower points, the other is a
lower rate with higher points. HUD is not clear, however, on how loan
providers select these rate/point combinations.
The selection should aim at protecting borrowers from rebate abuse by
lenders. Borrowers are already protected against rebate abuse from
mortgage brokers by the new rules for broker disclosure, discussed
above. Those rules, however, do not protect borrowers against rebate
abuse by lenders who don’t reveal their rebates.
The most effective way to curb rebate abuse by lenders would be to have
the first column of the IRDP table show the interest rate that is
closest to zero points, the second and third columns show rates that are
plus and minus ¼% from the rate in the first column, and the fourth
column show the combination selected by the borrower. This would put
borrowers on notice that they should receive compensation for a higher
rate. It would also lead to consistent treatment among loan providers,
making it easier to shop.
Interest Rate on the GFE: The proposed GFE also requires loan providers
to show the interest rate, mortgage insurance and APR. In contrast to
the settlement costs, however, the new GFE says nothing about the extent
to which the loan provider is committed to these terms. Hence, it is not
clear whether the new GFE would curb the most pervasive abuse in the
home loan market: "float abuse".
Float Abuse: Assume that after shopping prices at several lenders, Jane
Doe selects lender X and submits an application. The prices quoted by X,
upon which Jane based her decision, "float" with the market until they
are locked by the lender.
Floating is mandatory between the initial price quote and the time when
the lender is willing to lock. This period can range from a day to
several weeks or longer, depending on the lender’s requirements to lock,
and on how long it takes Jane to comply.
Jane might elect to wait, even after the lender is willing to lock, if
she believes that interest rates will fall. This begins a voluntary
float period, which can run until a few days before the scheduled
closing.
At the end of the float period, lender X is supposed to lock at the
market price. But since the market price is what X says it is, the
process is extremely vulnerable to abuse.
In principle, lender X should lock at the price that X would quote to
Jane’s identical twin if the twin walked through the door on the lock
date as a new customer shopping the exact same deal. In practice, Jane
may get a higher price than her twin because Jane is at least partially
committed while her twin is only shopping.
Float abuse is a violation of the twin sibling principle. It consists of
understating the decline in interest rates that occurred during the
float period, or overstating the rise. For example, a loan provider
instructs its loan officers to deduct one point from the market price
quoted to a shopper, and add a point to the market price on the lock
day. Float abuse is pervasive, practiced by mortgage brokers as well as
lenders, and often institutionalized.
Using the GFE to Curb Float Abuse: The new GFE eliminates the incentive
for brokers to practice float abuse. Since the new GFE fixes the
mortgage broker’s fee to whatever the borrower has agreed to pay, the
broker cannot profit by overstating the price on the lock day. All that
would do is benefit the lender at the expense of the borrower.
Under HUD’s current proposal, however, float abuse by lenders is not
curbed by the GFE at all. Lenders can adjust the interest rate shown on
the GFE to the "market rate" on the lock date with the same impunity
they enjoy now. That is disappointing, but hopefully HUD will remedy it.
HUD need not, and should not set rules that limit the ability of lenders
to adjust the rate set on the GFE. That could be a disaster. But with
little risk HUD could require lenders to show how the rate will be
determined on the lock day, and leave it for competition to do the rest.
The requirement should be divided into two categories: "conditions", and
"market adjustment." Conditions are future events that must be fulfilled
for the rate to remain valid. The fewer and more reasonable the
conditions, the more attractive is the rate on the GFE. For example,
borrowers will prefer a rate subject to "an appraisal of $300,000 or
more" to one subject to a "satisfactory appraisal".
In a similar way, borrowers will prefer lenders who provide an objective
procedure for implementing the twin sibling principle. Perhaps the best
would be a web-based pricing program on which borrowers can price their
own deal on any day. A low-tech equivalent would be to identify the
borrower’s price niche on the lender’s daily price sheet, repeating the
process on the lock date. Lenders who say "Trust us to give you the
market rate on the day you lock", will not last long.
Guaranteed Mortgage Price Agreement (GMPA)
The most far-reaching of HUD’s proposals is to authorize lenders and
others to offer borrowers complete (or almost complete) packages of
loans and settlement services at a single price. This is permissive
rather than obligatory. Lenders who package would use a Guaranteed
Mortgage Price Agreement (GMPA) in lieu of the proposed new obligatory
GFE, which I discussed above.
The Problem: The major purpose of the GMP is to drive down settlement
costs. Under existing arrangements, competition in the markets for
settlement services is "perverse" -- it tends to drive up prices, or
prevent them from falling in response to deployment of more efficient
technology. Perverse competition arises whenever one party selects the
seller of the service and another party pays for it.
For example, lenders select the mortgage insurer but borrowers pay the
premiums. Instead of competing for customers by lowering prices and
improving service, service providers compete for the favor of the
lenders.
While direct "kickbacks" to lenders for the referral of business are
illegal, mortgage insurers and others have found legal ways to
accomplish the same thing. These include the provision of services to
lenders at favorable prices, or the sharing of insurance premiums with
reinsurance affiliates owned by lenders. Such practices increase the
costs of service providers and keep the prices charged to borrowers from
falling.
The Proposal: GMPs could be offered by lenders or other entities such as
real estate companies or title insurers. A package must include a loan
at a guaranteed interest rate plus a guaranteed dollar price for all
settlement services excepting per diem interest, hazard insurance, and
escrows. Packagers can deal freely with their own affiliates and are
exempt from kickback prohibition rules.
The rationale is that competition among packagers will force down the
prices they pay for services. Competition will be effective because the
price of a package will consist solely of the interest rate plus a
single dollar price for all settlement services. This will make it easy
for borrowers to shop and compare. It won’t work, however, if borrowers
remain vulnerable to float abuse -- the practice of understating the
rate when quoting to shoppers, and overstating it on the day the rate is
locked.
Rate Indexing: HUD is focused on preventing float abuse with the GMP. It
proposes a rule that the interest rate can change between the quote date
and the lock date only "based on observable market changes, or based on
other data or appropriate means to ensure the guarantee". This is
deliberately vague as HUD is looking for further guidance before trying
to pin it down.
The way to pin it down is to establish the twin sibling principle I
noted above. This says that the packager must lock at the rate that it
would quote to the borrower’s identical twin if the twin walked through
the door on the lock date as a new customer shopping the exact same
deal.
The twin sibling principle allows the lender full leeway to adjust to
general changes in the market, and also to narrower changes applying to
certain types of borrowers or transactions. What this principle does not
allow is the lender to lock at a higher rate solely because the borrower
is too far committed to back out.
There are at least half a dozen methods packagers could use to comply
with the twin sibling principle, some better than others from a
borrower’s perspective. Nonetheless, it would be a mistake for HUD to
define the methods that are "acceptable". It would be far better simply
to require the packager to explain the method that is used. Competitive
pressures will immediately favor the packagers who provide the best
protection.
There are other problems. Among the prices that will be consolidated are
mortgage broker fees, mortgage insurance premiums, and points. All are
problematic.
Mortgage Broker Fees: Under HUD’s proposal, mortgage broker fees are
included in the GMP price. Hence, a broker involved in helping a
borrower select from among competing GMPs must accept whatever broker
fee each packager has decided on in advance.
Brokers, however, sell an individualized service to borrowers, and the
broker’s investment of time varies from loan to loan. The two parties
should be free to negotiate the price of the broker’s service. If prices
are preset by packagers, brokers may opt not to play.
The competition that HUD is looking to drive down settlement costs will
not work as effectively if brokers are not available to help borrowers
assess competing packages. If brokers don’t play, furthermore, it
reduces the ranks of potential packagers. The only practical way for
most non-lender institutions to become packagers is to work through
mortgage brokers.
HUD should explicitly recognize a distinction between retail and
wholesale packages. A wholesale package would be one offered through
mortgage brokers. The GMP agreement used by wholesale packagers would
include a slot for a broker fee, which would allow brokers to negotiate
their fee with borrowers.
The broker’s fee would be transparent, just as it is in the proposed new
GFE. By adding the broker fee to the lender’s wholesale package price,
borrowers could easily compare a package obtained through a broker with
one offered directly by a packager.
NOTE: I discovered after writing the above that HUD was assuming that
brokers would themselves become packagers, in which capacity they could
add any fee for themselves they wished. But whether or not this will
happen is very unclear. And even if some brokers can become successful
packagers, others will prefer to work as package assemblers, which is
closer to their traditional function.
Mortgage Insurance Premiums: Mortgage insurance paid for with a financed
single premium (the premium is included in the loan) fits neatly into
HUD’s single price scheme. For example, a single premium of 2.35% on a
$100,000 loan would amount to $2350, which would be added to total
settlement costs.
Premiums paid monthly, however, don’t fit. For example, the monthly
premium on the same loan would be .39%/12, or $32.50 a month. If monthly
premiums are permitted in the package, the GMP will have to include the
premium as a separate price -- as is the practice now.
HUD could permit only single premiums. This has the additional merit
that single premiums are less costly to borrowers than monthly premiums.
For example, if the interest rate on the loan with a single premium of
$2350 is 8%, the monthly payment would increase by $17.25, of which
$15.66 is additional interest that is tax deductible. None of the $32.50
monthly premium is deductible. [Note: Why single-premium mortgage
insurance is not used more widely is discussed in
What Must
Be Disclosed About PMI].
The alternative is to allow monthly premiums, and prompt borrowers to
use the APR in selecting among GMPs. The APR is a single measure of
credit cost that takes account of mortgage insurance premiums, whether
paid upfront or monthly. The case for this approach is strengthened by
the fact that consolidating points also would cause serious problems.
Points: HUD would consolidate points -- upfront credit charges expressed
as a percent of the loan -- in total settlement charges. This would
eliminate the current practice of quoting interest rates in increments
of 1/8%, and using points to adjust to small changes in the market. If
points are frozen in the package price, the 1/8% convention will be
discarded and lenders will quote rates to 3 odd decimals, such as
6.274%. That isn’t a disaster, just an inconvenience.
More serious is that borrowers must know the points because points are
tax deductible. Indeed, they should know the points early on because
taxes can figure importantly in selection decisions. All the calculators
on my web site designed to help borrowers make the right selections take
account of taxes.
If points are not consolidated, each GMP would have an interest rate,
points, and other settlement costs. On some GMPs, monthly mortgage
insurance premiums would be a fourth price. And if real estate services
are broken out from lender services, as proposed below, it would be yet
another price. Nonetheless, this would be far more manageable than the
20 to 30 separate cost items the typical home purchaser must deal with
today.
In sum, HUD has taken consolidation too far -- some fees should be
separately identified. These include broker fees, because borrowers
should be able to negotiate them separately with brokers; points, which
borrowers need to know for tax and other reasons; and monthly mortgage
insurance premiums, which can’t be added to other settlement charges
because they are paid over time.
APR: These exceptions to consolidation highlight the need for a single
measure of cost to the borrower, which pulls together all the separate
price components. In principle, such a measure is already available to
borrowers. It is called the "Annual Percentage Rate", or APR, and it is
a part of Truth in Lending (TIL) disclosures, which are administered by
the Federal Reserve. Until now, however, HUD, has never included an APR,
or anything like it, in its required disclosures.
HUD includes an APR in its proposed new GMP, and also in its proposed
revision to the GFE. In addition, HUD would include everything else of
value on the TIL, such as prepayment penalties, while leaving behind
much junk. It is reasonable to conclude that HUD is looking to displace
the Federal Reserve in mortgage loan disclosure, although this would
have to be sanctioned by Congress.
Divided responsibility between the HUD and the Fed has worked very
poorly. For example, it has never been possible to reconcile the figures
on the TIL with those on the GFE. If Congress centralized responsibility
in HUD, it could be a blessing, but only if HUD redesigns the APR so
that it fits into the new scheme.
The APR as it is currently defined is close to worthless and few
borrowers use it. For one thing, there is no rhyme or reason to the
settlement cost items that are included. For example, the current APR
does not include the cost of a credit report, appraisal, or lender
inspection, all of which are included in both the GMP and the proposed
GFE (where they are consolidated into Lender Required and Third Party
Services). On the other hand, per diem interest is included in the APR
but not consolidated in the GMP or GFE.
If the cost items covered by the APR don’t correspond exactly with the
cost categories HUD is using in the GMP and GFE, the borrower will be
confused and the APR will be worthless. On the other hand, changing the
definition while Truth in Lending is still in force would mean that
there would be a Fed APR and a HUD APR, which might be even more
confusing. If HUD can’t find a way to get rid of the Fed APR, it should
consider renaming its measure – perhaps to "true interest cost" or TIC.
HUD also needs to fix the other major weakness of the Fed’s APR, which
is the assumption that all loans run to term. In fact, very few loans
run to term, and an increasing proportion are paid off within 5 years.
The APR is a treacherous guide for such borrowers.
For example, John Doe in borrowing $300,000 for 30 years is choosing
between 6.5% with zero APR fees and 6% with $12,000 in fees. The APR on
the 6.5% loan is 6.5%, regardless of when the loan is paid off. On the
second loan, the Fed’s APR calculated over 30 years is 6.39%, suggesting
that this is the better choice. But an APR calculated over 5 years is
6.98%, leading to the opposite conclusion.
By far the best way to set the time period over which the APR is
calculated is to leave it up to the individual borrower. Lenders and
brokers will resist this, although modern mortgage technology makes it
extremely simple to do. A reasonable compromise would be to require two
TIC’s, one at term and one at 5 years. This would be an immense step
forward.
One Package Versus Two: HUD’s proposal to consolidate all settlement
services into a GMP would be a substantial break with the ways in which
mortgages are delivered today, and how it will work out exactly is not
clear.
Lenders expect to profit from having the complete freedom to package the
services of their own affiliates, without having to warn borrowers about
the relationship or offer them alternatives. Lenders without affiliates
would be free to use their buying clout to negotiate the most favorable
terms with independent third-party service providers. HUD is gambling
that competition between GMP packagers will force them to pass on most
of the cost savings to borrowers.
The way to make this less of a gamble, closer to a sure thing, is to
expand the number of players, and there is a very simple way to do this.
Instead of requiring one package that includes everything, HUD could
allow two packages, which could be offered separately or together.
One package, offered only by lenders, would consist of lender-related
services. These are services provided directly by the lender, or by
third parties, such as independent appraisers, at prices known by the
lender. This package would have the same rate guarantee as the GMP, but
the price guarantee would cover only lender-related services.
The second package, offered by title insurance, real estate or other
non-lender firms, would consist of all real estate-related services.
These are all the services needed in settlement of the real estate
transaction. The price of real estate-related services would also be
guaranteed. Both groups of packagers would have the same type of
exemptions (from restrictions on referral fees, for example) as GMP
packagers.
This breakdown corresponds to a natural division of labor between
lenders and real estate service providers. Lenders by themselves can’t
guarantee the prices of real estate services because they are not
themselves involved in that process. Lenders offering GMPs, therefore,
will subcontract with firms involved in real estate to provide real
estate service packages for inclusion in GMPs. There is no good reason
why these firms should not be able to offer the same packages to
borrowers, directly or through mortgage brokers.
The two-package approach would materially increase the number of
competitive options available to borrowers. Many lenders reluctant to
offer GMPs will be willing to offer lender packages because, except for
the guarantee, it is what they do now. A few forward-looking lenders
already guarantee their settlement service package. Real estate firms
that are disinclined to become subcontractors to lenders offering GMPs
will take advantage of the opportunity to develop their own distribution
networks.
Under the two-package approach, borrowers could buy a complete GMP, or
they could buy separate lender and real estate packages. It would be a
simple matter to compare the price of a GMP package to the sum of the
prices on a lender package and a real estate package.
Indeed, mortgage brokers would do the arithmetic for them. Putting the
two packages together is a natural mortgage broker function. It is
similar to what they often do now in combining a first and second
mortgage in one deal. The lender package should include a slot for the
broker’s fee, which would be negotiated with the borrower and fully
disclosed.