August 21, 2000
“I am talking to two mortgage brokers, but they don’t know it. I plan to
submit applications through both. After the applications have been
approved and I have decided to lock the loan terms, I will disclose what
I have done and have them compete for the loan. I am doing this to
protect myself against mortgage broker tricks described in your column.
What do you think of this strategy?"
If I was a mortgage broker and you ‘double-apped” me, I would be
furious.
By the time your loan application has been approved, half or more of my
work has been done, but I'd have to cut my margin to the bone or lose
the loan.
It’s like hiring two house painters and putting them to work on
different sides of the house where they can’t see each other. When they
have each finished about half of their side, you introduce them and say,
“Nice job fellas, now the one who gives me the lower price can finish it
and get paid.”
As an economist, I am offended by the waste double-apping causes in
triggering two sets of costs. Since broker fees must be large enough to
cover all their costs, including those associated with aborted
applications, double-apping raises the general level of fees for all
borrowers.
To you, the argument for double-apping may appear compelling.
When the lender approves your application, you don't have a binding
loan-price commitment from the broker. Until the price is locked, it
remains open and subject to gamesmanship by the broker using tricks I’ve
described in other columns. If you don’t have enough time before closing
to start again with another loan provider, your bargaining position is
weak. Double-apping prevents the broker from taking advantage of this in
negotiating the lock price.
It is not complete protection, however, because the lock price does not
finalize the settlement costs other than points. When the application
has been approved, the settlement costs provided you are merely
“estimates”. If you double-app, a resentful broker will play every game
he knows to augment your fees as you move to closing. Run into a major
road-block, furthermore, and a resentful broker may not be willing to go
the extra mile to remove it.
There is an alternative to double-apping that protects you better, is
fair to the broker, and avoids wasted effort. Demand to know the price
before the work begins.
While the price of the mortgage cannot be set in advance, the price of
the broker's services can. The most important of these services is
determining the type of mortgage that best meets your needs, and
shopping lenders for the best available price.
The standard practice of mortgage brokers is to load the price of their
services into the price of the loan. This pricing method allows brokers
to practice gamesmanship to raise their compensation, and encourages
double-apping by borrowers as a defense. Separating the price of the
broker’s services from the price of the mortgage eliminates gamesmanship
by the broker and the need for double-apping.
There is now a group of brokers, called Upfront Mortgage Brokers (UMBs),
who quote a fee for their services upfront. Since the fee is fixed, the
borrower is protected against all the tricks of the mortgage broker
trade. UMBs are listed
here.
UMBs act as the borrower’s representative in shopping for a loan. Where
other brokers add a markup to the wholesale prices they receive from
lenders before quoting prices to consumers, UMBs pass through the prices
without a markup. Other brokers keep the prices they receive from
lenders under wraps, but UMBs disclose these prices at the customer’s
request.
With a UMB, you probably will save not only money, but aggravation and
heart burn.