August 18, 2008, Reviewed July 17, 2009
A consumer negotiating the terms of a mortgage with a lender or mortgage
broker (henceforth “loan provider”) is in what economists term a
“bilateral bargaining process.” Only two parties are involved, and the
terms arrived at depend in part on their respective bargaining power.
What Is Bargaining Power?
Bargaining power is the power to influence the terms of the transaction
by threatening not to do it. The bargaining power of borrowers is
inseparable from the knowledge that they have it and their willingness
to use it. Borrowers entering transactions with the mindset of
petitioners seeking favors are not aware of having bargaining power, and
as a result do not have any. They have potential bargaining power which
does them no good.
Borrower's Bargaining Power on a Refinance
The potential bargaining power of borrowers is greatest on a refinance,
because typically they have no time limit on when the money is needed.
This usually means that they can break off negotiations with one loan
provider and begin with another without being seriously inconvenienced.
In practice, many refinancing borrowers are solicited by loan providers
and are unaware of their options. Abuses in connection with refinance
solicitations were so common that Congress decided to protect
refinancing borrowers by allowing them, within 3 days of closing, to
rescind a deal with any lender other than the one holding their current
mortgage. Borrowers who rescind have the right to recover all monies
they have paid out in connection with the transactions.
The right of rescission is an extremely powerful tool that strengthens
the potential bargaining power of refinancing borrowers. Unfortunately,
most refinancing borrowers are not aware of what it does for them, and
very few exercise it. See
Rescinding a Mortgage Refinance.Borrower's Bargaining Power on a Purchase
Home purchasers, at the early stages of loan shopping where they select
their loan provider, have much the same bargaining power as those
involved in a refinance. However, as the period to closing shortens,
purchasers lose their bargaining power. They need the loan proceeds on a
specific day – the day on which the contract of sale says the
transaction will be consummated – and if there no longer is sufficient
time to start the process again with a new loan provider, they are
stuck.
Once past this point, the loan provider is in the driver’s seat. Both
parties know that failure to close means loss of the house along with
any deposit the purchaser has pledged. My file is stuffed with cases of
home purchasers who had the mortgage terms changed on them when they
were past the point of no return. Purchasers should finalize their
negotiations, which means getting them down on paper, well before they
reach this point.
Using Bargaining Power With a Lender
What exactly should mortgage borrowers use their bargaining power to
bargain for? In dealing with a lender, it can be anything the borrower
is concerned with, but most borrowers would do well to focus on shutting
down the two principal games that lenders play to improve their profit
margins. One is to escalate their fixed-dollar fees, which existing
rules allow them to do with impunity right up to closing. Borrowers can
eliminate this game by requiring the lender to guarantee total
fixed-dollar fees in writing. The total is all that matters, no
fee-by-fee breakdown is necessary.
The second game is price low-balling, where lenders quote a rate and
points below what they are prepared to deliver. (Points include all fees
expressed as a percent of the loan amount). Since the market changes
frequently, lenders cannot be held to a price until the borrower is
ready to lock, which usually requires approval of the borrower’s
application. When the time comes to lock, the lender raises the price to
a more profitable level, explaining that that is the current market
price.
To beat this game, the borrower needs to know exactly how his price will
be set at the time it is locked. “We will price you at the market on
that day” is a common, but not an adequate answer because it doesn’t
tell you anything you can check for yourself. “You can check the price
we lock for you on our web site“, is a good answer, since they are not
going to mess up their web pricing program just to fool you. See
Locking the Mortgage Is Critical In a Volatile Market.
The 7 lenders I have certified as Upfront Mortgage Lenders can provide
this answer, which is one of the reasons I certify them, but not many
others can. If they shrug their shoulders and ask why you don’t trust
them, it may be time to go to a mortgage broker.
Using Bargaining Power With a Broker
In general, it is easier for borrowers to use their bargaining power to
eliminate mortgage broker games than lender games. You need only to
establish the broker’s total fee, including any fee paid to the broker
by the lender, in writing. This protects the borrower against
low-balling by broker or lender, and prevents fee escalation by the
broker. The borrower should also require the broker to guarantee the
lender fee as soon as the lender has been identified.