16 February 2004, Reviewed June 29, 2009
"I have read all your articles about mortgage brokers and lenders, and I
still don’t know which to go to. Can you convert your generalizations
into specific suggestions about who should see a lender, and who should
see a broker?"
If borrowers could shop for home loans as easily as they can shop for
the houses that secure the loans, it wouldn’t matter whether you dealt
with a broker or a lender. You would shop the market for the best price,
and whether the loan provider offering it was a broker or a lender
wouldn’t matter. Because the home loan market is so difficult to shop,
however, the type of loan provider can matter to some borrowers.
The key difference between brokers and lenders is that brokers offer
loan programs from many different lenders. This means that brokers are
more likely to find a loan that will meet the specialized needs of
borrowers than a single lender.
For example, many lenders won’t offer loans to borrowers with poor
credit, borrowers who can’t document their income or assets, borrowers
who want a mortgage on which the payment starts low and rises over time,
borrowers who can’t make any down payment, borrowers who want a mortgage
on which the payment starts low and rises over time, borrowers who can’t
make any down payment, borrowers who want to purchase a condominium as
an investment, borrowers with very high existing debts, borrowers who
need to close within 72 hours, or borrowers who reside abroad. The list
goes on and on.
But there are lenders in every one of these niches, and brokers can
usually find them when needed. The implication is that borrowers with
special needs such as these can save much time and effort by patronizing
a broker.
Borrowers who fall into generic market niches that are serviced by all
lenders can go either way. Their decision should be based on whether or
not they want to shop the market on their own, or whether they prefer to
retain a broker to shop for them.
If you elect to shop on your own, you are exposed to all the booby traps
that await the unwary in this market. Here are just a few:
*Loan prices are reset every day, so you can’t compare A’s price on
Monday with B’s on Tuesday.
*Loan prices depend on the type of loan, loan features, type of
property, purpose of loan, and more. Unless you specify them all, A may
give you the price of a sedan and B the price of an SUV.
*Loan prices have at least three price dimensions (interest rate, fees
expressed as a percent of the loan, and fees expressed in dollars). If
you don’t take them all into account, you may not select the lowest
overall price.
*Lenders and brokers do not guarantee prices until they are locked, and
some give "low-ball" quotes to snare the business. If you don’t know how
to avoid phony price quotes, you may be snared.
Those who elect to shop for themselves should read
How
to Shop For
a Mortgage. It will guide you on how to deal with these and other
impediments to effective shopping.
If you don’t feel up to the challenge and would prefer to delegate
responsibility to someone else, go with a mortgage broker. Brokers are
experts at shopping the market. They are far better positioned than
consumers to select the best deal available from competing lenders on
the day the terms of the loan are locked.
The problem in dealing with a broker is that most brokers view
themselves as independent contractors, and as such their interests are
not fully aligned with those of borrowers. The broker’s income on a
transaction is the mark- up of the wholesale price quoted by the lender.
The higher the price the broker can induce the borrower to pay, the
larger the markup.
To minimize this conflict, borrowers should retain brokers as their
agents for a fixed fee negotiated in advance. The fee must include any
compensation received from the lender, since you are paying that fee
indirectly in the interest rate.
Upfront Mortgage Brokers operate this way as a matter of course, but others will as
well if customers request it. Make sure the fee is in writing.