August 4, 2008, Revised June 30, 2009
“Why do most home mortgage lenders sell their mortgages instead of
keeping them? I have a problem with negotiating my mortgage deal with one firm over a
week, then having my loan sold to another firm that I did not select,
and with who I am obliged to deal for as long as 30 years.
Is it possible for me to find a lender who will promise not to sell my
loan?”
To answer this question, it is necessary to distinguish between two
types of lenders.
Mortgage Banks
The
largest number are mortgage companies, or as they prefer to be called,
mortgage banking firms, or simply mortgage banks. Mortgage banks are
state-chartered temporary lenders who must sell the loans they originate
because they do not have the long-term funding needed to hold them
permanently.
Mortgage banks borrow large amounts but only for the short periods they
must hold mortgages prior to their sale. The unsold mortgages serve as
collateral for these loans. As the mortgages are sold, the loans are
repaid.
Mortgage bankers need very little capital because they have excellent
collateral to secure the short-term loans they need to operate. To hold
mortgages permanently would require long-term funding sources, which in
turn would require much more capital. That is a different business.
While mortgage banks always sell the mortgages they originate, they may
retain the servicing under contract with the buyer. Where servicing is
retained, borrowers continues to deal with the same firms that loaned
them the money in the first place. Over the years, however, servicing
has become quite concentrated among larger firms, and smaller mortgage
banks today no longer service mortgages. They are strictly in the
mortgage origination business. The upshot is that borrowers who take
loans from mortgagee banks rarely have their loans serviced by the same
firm.
Depository Institutions
The second type of mortgage lender are the depository institutions:
commercial banks, savings and loan associations, savings banks and
credit unions. These institutions are chartered by both the Federal and
state governments to provide a wide variety of financial instruments to
consumers and businesses, including deposits or deposit-type
instruments, and many types of loans including home mortgages. Among
these groups, only savings and loan associations have viewed themselves
historically as being primarily home mortgage lenders, and since being
badly burned in this market in the 1980s, their commitment today is not
nearly as strong as it used to be.
Depository institutions have the capacity to hold mortgages permanently
in their portfolios, if they want to, and some do. They have more
capital than mortgage banks, and deposits typically provide a
more-or-less stable funding source. But depositories can also sell
mortgages in the secondary market, the same way that mortgage banks do,
if the mortgages they write don’t fit into their portfolio strategies.
Many depositories have a general policy of holding any adjustable rate
mortgages (ARMs) that they write, but selling fixed-rate mortgages
(FRMs) in the secondary market. This policy evolved after the interest
rate explosion of the early 1980s, which bankrupted many savings and
loans holding FRMs. In a rising rate environment, a depository’s cost of
funds will rise much more rapidly than the income it earns on a
portfolio of FRMs.
Some borrowers such as the one whose letter I reproduced above, are
nostalgic for the old system, which existed before there were mortgage
banks, when your mortgage lender was your mortgage lender until the loan
was paid off. Loans were not sold and all lenders serviced the loans
they made.
Is There an Unexploited Business Opportunity?
Is it possible for a borrower today to find a lender who will operate
that way? Such a commitment could not be made by a mortgage bank, it
would have to come from a depository that serviced its own mortgages,
and that was prepared to give up the right to sell them.
I seriously doubt that any depository would commit never to sell its
FRMs, but it is possible that they would do it for ARMs, The marketing
possibilities are certainly intriguing, here are some un-copyrighted tag
lines: “We are your lender for life, guaranteed.” “We don’t abuse
customers we plan to keep.” “We believe in long-term relationships, not
casual encounters”.
Borrowers were never consulted about the changes in industry practice
that resulted in their being thrust into long-term business
relationships with firms they did not select. There were side benefits
to these changes, of course, including much greater competition for
loans and easier lending terms. Still, it would be good if borrowers
could choose a lender for life, even at a slightly higher price, and
even if they have to take an ARM. Right now, they have no such choice.
Note: Shortly after this article was first published, I became
aware of a credit union, Navy Federal, that pledges not to relinquish
the servicing of the loans it originates. See
www.navyfederal.org.