Detail on Single-Lender Mortgage Web Sites

Summary Rankings of Web Sites, January 12, 2005

Rank URL Score Rank URL Score
1 Amerisave.com 47 11 Countrywide.com** 0**
2 Eloan.com 46 12 Citimortgage.com 24
3 Mortgage.com (ABN AMRO) 42 13 Ditech.com 20
4  Indymac.com 37 14 Wells Fargo.com\mortgage 20
5 Greenpointmortgage.com 32 15 Wachovia.com 19
6 Chasehomefinance.com 30 16 Gmacmortgage.com 15
7 Mortgage.etrade.com 29 17 Homeloancenter.com 14
8 Charteronedirect.com 29 18 Infoloan.com 12
9 Wamuhomeloans.com 26 19 Home.ingdirect.com/open/open.html 12
10 Bankofamerica.com 25      

**Sometime in 2006, Countrywide eliminated all pricing from its web site.
COMPONENTS OF SCORE

LENDER 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Purpose/Occupancy 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Cash-out Refi (1) X X X X X X X X   X   X   X X     X X
Second Home (1) X X X X X X X X X X   X X   X X      
Investment (1) X X X X X X X X X X   X X   X X      
Property 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
2-Unit (1) X X X X X X X X X X   X X   X        
3-Unit (1) X X X X X X X X X X   X X   X        
4-Unit (1) X X X X X X X X X X   X X   X        
Condo (1) X X X X X X X X X X   X   X X       X
PUD (1)     X   X X     X     X     X        
Co-op (1)     O   X X   X   X   X              
Townhouse (1) X   X     X       X       X X       X
Units under construction (1)     O                                
Manufactured (1)     X         X                      
Type of Mortgage 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
10-year FRM (1) X   X X       X   X         X        
20-year FRM (1) X   X   X X X X   X       X X        
1-month ARM (1)                                      
3-month ARM (1)                 X                    
6-month ARM (1)     X X   X   X   X                  
1-year ARM (1)   X X   X X     X X   X   X          
3-year ARM (1) X X X X X X X X X X   X X X X   X X X
5-year ARM (1) X X X X X X X X X X   X X X X X X X X
7-year ARM (1) X X X X X X X X   X   X X X     X   X
10-year ARM (1) X X X X   X X X           X          
Flex payment (option) ARMs (1) X X   X       X X               X    
5-year balloon (1)     X                                
7-year balloon (1)     X                                
FHA (1)                                      
VA (1)                                      
IO Option on ARMs (1) X X X   X X X X X X                  
IO Option on FRMs (1) X X       X   X         X            
Lock Period Assumption 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
User selects (2)   X X   X X X         X              
Site selects, assumption clear? (1) X     X       X X X       X          
Lock Procedure Explained (1) X X X   X   X                        
Escrow Assumption 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
User selects (2) X X X X               X              
Site selects, assumption clear? (1)               X                      
Sub Financing Assumption 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
User selects (2)   X     X                            
Site selects, assumption clear? (1) X     X           X     X     X      
Prepayment Penalty Assumption 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
User selects (2)   X             X     X              
Site selects, assumption clear? (1) X   X X           X               X  
Down Payment Assumption 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
User selects (2) X X X X X X X X       X X X X X X X X
Maximum clearly noted? (1) X               X X                  
<5% option priced? (1)   X X X     X   X       X X X X      
Documentation Assumption 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Assumption clearly noted? (1) X X   X X   X   X       X     X      
Stated income option (1) X X   X X   X                        
Low documentation option (1)                 X                    
No Documentation option (1)                                      
No ratio option (1)                                      
IR/Point Combinations 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Points = > 3 (1) X X X X X X X X X X   X X X X X X X  
Rebates = > 1 (1) X X X X X   X X   X       X X   X X  
No-cost (1)                         X         X  
Information on ARMs 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Index (1) X X X X X X   X                   X  
Current value of index (1) X X   X   X                     X X  
Margin (1) X X   X X X X   X     X   X     X    
Rate adjustment cap (1) X X X   X X     X X   X   X          
Maximum rate (1) X X X X X X X X X     X   X     X    
Info on Negative Amort ARMs 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Payment cap (1) X X             X     X              
Loan balance cap (1) X X   X                              
Recast requirement (1) X     X                              
Settlement Costs 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Total shown (1) X X X X X X X X X X   X X X X X X X X
Lender fees separated (1) X X X X     X X       X X X     X   X
Lender fees guaranteed (1) X X X X     X           X       X   X
Includes appraisal (1) X   X                               X
Includes credit report (1) X   X       X                       X
Includes all third party fees (2) X   X                                
Credit Rating 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
User selects (2) X X   X                              
Site selects, assumption clear (1)                         X     X      
Shows Niches Covered (3) X X                                  
SCORE 47 46 42 37 32 30 29 29 26 25 0 24 20 20 19 14 14 12 12