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Mortgage Servicing Problems

Questions About Mortgage Servicing Problems

Why Is the Quality of Servicing From a Borrower's Perspective Usually Quite Poor?

Since Borrowers Don't Select and Can’t Fire Their Servicing Agents, What Can They Do to Protect Themselves Against Shoddy Treatment?

If My Lender Goes Bankrupt, Is There Any Danger to Me That Servicing Will Be Disrupted?

Is There Any Danger to Me When My Loan Is Sold?
How Do I Protect Myself?

When Do You Have the Right to Avoid Having to Escrow Funds For Payment of Taxes and Insurance?

If You Escrow, What Can You Do When the Lender Fails to Pay Taxes or Insurance?

If the Lender is Continually Making Errors With Your Escrow, Is There Any Way to Induce the Lender to Eliminate the Escrow Requirement?

How Is it Possible For a Single Late Payment to Lead to Late Charges and a Delinquency Report in Every Subsequent Month?

What Would a Servicing System Do For Borrowers if it Were Designed to Meet Borrower Needs?

Under What Conditions Should Borrowers Have a Legal Right to Fire Their Servicing Agent?

When a Borrower Receives Notice of an Increase in Escrow Payments, Why Is It a Good Idea to Pay It, Even When the Borrower Knows That It Is a Mistake?

How Long Should Servicing Statements Be Retained?

Why Is It Important For Borrowers to Receive Monthly Statements?

What Legal Protections Do Borrowers Need as Protection Against Predatory Servicing Practices?

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